Answers about digital delivery, editing, licenses and support.
Yes. All products are digital downloadable files. There is no physical shipping. After purchase you receive access to the files via email and a secure download link.
After successful payment you will receive a confirmation email with download instructions. Download links are time-limited for security. Keep the email for future access.
Yes. Templates are provided in editable formats (Canva links, Notion duplicates, or editable documents depending on the product). You can customize colors, text, images and layout.
It depends on the product. Canva templates require a free or Pro Canva account. Notion templates require a free or paid Notion account. Document templates typically open in Google Docs, Word or compatible editors. Requirements are listed on each product page.
Yes, under the license included with each product. You may use them for your own business and client work. You may not resell, redistribute or claim the original template files as your own product. See the Digital Product License Agreement for details.
Because products are digital and delivered instantly, refunds are limited. If a file is defective or a download fails, contact support and we will help resolve it. See our Refund Policy for full conditions and applicable consumer rights.
Contact us at the support email with your order details. We will issue a new secure download link. Links expire for security, so do not share them publicly.
No. Service agreements and similar documents are general editable templates only. They are not legal advice and should be reviewed by a qualified professional for your jurisdiction and situation before use.